Commitment to HIPAA

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) was a result of congressional healthcare reform proponents to reform healthcare. The Act guarantees security and privacy of health information.

What are the important requirements of HIPAA for a medical transcription company?
Medical Transcription service providers must implement technology and business processes in their operation to support these two key requirements:

1. Ensure the security and confidentiality of the patient's Protected Health Information (PHI), and
2. Maintain an audit trail of all individuals who have had access to a PHI.

Confidentiality is vital when it comes to patient information and only a compliant HIPAA company can ensure that any information you dictate is safe and protected.

SPSOFT being a HIPAA compliant company provides absolute confidentiality and security of reports as a guarantee. We take painstaking measures to protect all patient information. Our internal procedures for privacy and security meet and exceed all HIPAA regulations. Our HIPAA-compliant transcription services are designed to suit the needs of large or small clinics, health centers, physicians and hospitals and provide excellent transcription services to its clients.

Some of the key points that we can boast are:

• Stringent patient file security measures exceeds HIPAA requirements
• Privacy, security, and confidentiality awareness training to our entire workforce
• Secure and separate FTP sites to upload and download the data
• Administrative procedures in place to guard data integrity, patient confidentiality, and document availability. (Information Access Control and Access Authorization)
• All persons, administrators and transcriptionists, who have access to any sensitive information, patient records, or voice files, etc., have signed confidentiality agreements
• All our employees have signed a confidentiality and nondisclosure agreement with company
• Secure network
• 24X7 security person
• Reduces the risk of public exposure
• Regular back-up is taken and stored in a safe location outside the company premises and retained for 6 months
• Technical evaluation is performed on a routine basis to ensure security requirements